EMPATHIC AND TACTICAL URBAN DESIGN IN QUEBEC
EN
"Historically, public participation in major urban projects was introduced to defuse the conflicts resulting from the population's displeasure following certain urban projects," explained Anjali Mishra, a project manager for the City of Montreal. "Social acceptability is a true added value and including users to the decision-making process occurs more and more upstream," she continued. "Nowadays, it's no
