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Micah Solomon
Micah Solomon is one of the world’s leading authorities on customer service, company culture, and the customer experience. He’s a bestselling author, customer service consultant, a...voir plusMicah Solomon is one of the world’s leading authorities on customer service, company culture, and the customer experience. He’s a bestselling author, customer service consultant, and popular keynote speaker. Additionally, he’s a frequent contributor to Forbes and has been featured in The Washington Post, The New York Times, Harvard Business Review, as well as on ABC and CBS.
Solomon is a business leader and entrepreneur, and he was an early investor in the technology behind Apple’s Siri. His broad expertise includes the hospitality industry, healthcare (patient experience), AI (artificial intelligence), retail, automotive, manufacturing, technology, banking, finance, nonprofit, and government.voir moins
Livres par Micah Solomon
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience Évaluation : 0 sur 5 étoiles0 évaluationHigh-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce Évaluation : 4 sur 5 étoiles4/5The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets Évaluation : 5 sur 5 étoiles5/5Can Your Customer Service Do This?: Create an Anticipatory Customer Experience that Builds Loyalty Forever Évaluation : 0 sur 5 étoiles0 évaluation
Livres audio par Micah Solomon
Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience Évaluation : 5 sur 5 étoiles5/5Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization Évaluation : 4 sur 5 étoiles4/5Can Your Customer Service Do This?: Create an Anticipatory Customer Experience that Builds Loyalty Forever Évaluation : 0 sur 5 étoiles0 évaluationHigh-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce Évaluation : 4 sur 5 étoiles4/5
Livres audio racontés
High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce Évaluation : 4 sur 5 étoiles4/5