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Kate Tarling
Kate Tarling helps large organizations create successful services by transforming the default working practices that get in the way. She does this through a mix of consulting, trai...voir plusKate Tarling helps large organizations create successful services by transforming the default working practices that get in the way. She does this through a mix of consulting, training and writing, and regularly advises boards, executives and teams, as managing director of a services consultancy she founded in 2012. She previously held senior leadership roles in government and the private sector. Kate has spoken on service organizations, design and leadership at Harvard University, Google, the Estonian Government, the British Institute for Government, Ravensbourne University London and the Royal College of Art.voir moins
Livres par Kate Tarling
The Service Organization: How to Deliver and Lead Successful Services, Sustainably