The author has over twenty years of management and leadership experience. He has always worked with Human Resources Development and in Operations Management. He has earned a BS in Workforce Educati...voir plusThe author has over twenty years of management and leadership experience. He has always worked with Human Resources Development and in Operations Management. He has earned a BS in Workforce Education and Development and a MBA with emphasis in management. He was born in Jamaica, West Indies, and lives in Florence, SC.voir moins