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Bettina Warzecha
The author wrote her doctoral thesis about paradoxical patterns in organizational planning theories. Quality management is one of these theories. "The Problem of Quality Management" is a summary of...voir plusThe author wrote her doctoral thesis about paradoxical patterns in organizational planning theories. Quality management is one of these theories. "The Problem of Quality Management" is a summary of her lecture at the University of Göttingen, Germany.voir moins
Livres par Bettina Warzecha
The Problem with Quality Management: Process orientation, controllability and zero-defect processes as modern myths