Livres écrits par by Claire Agutter

ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide, second edition

ITIL® 4 Essentials

ITIL® 4 Create, Deliver and Support (CDS)

ITIL® 4 Direct, Plan and Improve (DPI)

ITIL® 4 Drive Stakeholder Value (DSV)

ITIL Foundation Essentials

Service Integration and Management (SIAM™) Foundation Body of Knowledge (BoK), Second edition

ITIL Lifecycle Essentials

Service Integration and Management (SIAM™) Professional Body of Knowledge (BoK), Second edition